Privacy Policy

Introduction

At Lalaho® Stroller Wagon, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

Please take a moment to read this policy carefully. We may update this policy from time to time, so please check back periodically. Any changes will be effective immediately upon posting to our website.

What Information We Collect

We collect both personal and non-personal information from you when you visit our website.

Personal information includes any information that can be used to identify you specifically, such as your name, shipping and billing address, email address, phone number, and payment information. We only collect personal information when you voluntarily provide it to us, such as when creating an account, placing an order, submitting an inquiry, or taking part in a contest or survey.

Non-personal information includes information that cannot be directly associated with any specific person, such as browser type, operating system, pages viewed, time spent on pages, referring website addresses, and activities conducted on our website. We may automatically collect this information through cookies or other technologies.

The types of information we may collect include:

Contact details such as name, email address, phone number, and shipping/billing address when you create an account or place an order.
Account credentials such as username, password, and security questions/answers that allow you to access your account.
Payment information such as credit/debit card number, security code, and billing address when you make a purchase.
Order information such as items purchased, date, time, shipment details, and payment transaction details.
Communications such as when you contact us via email, phone, direct message, or participate in surveys, contests, or promotions.
Device information such as IP address, browser type, operating system details, device type, unique device ID, and other information about the device you use to access our website.
Usage data such as pages visited, links clicked, videos watched, content downloaded, and the date, time, and duration of your visit.
Location data such as your device’s GPS signal or information about nearby WiFi networks and cell towers that may convey approximate location.
Cookies and other tracking technologies that collect non-personal data about your online activities over time and across websites.

How We Use the Information We Collect

We use the information we collect for the following purposes:

To create and manage your online account.
To process and fulfill orders, including delivery.
To provide customer service and respond to inquiries.
To send administrative communications such as order confirmations, shipping notifications, password resets, etc.
To send marketing communications that may be of interest, if you have subscribed to receive them. You may opt-out at any time.
To enhance our products, site functionality, and customer experience.
To better understand our customers and analyze market trends, site usage, and effectiveness of promotions.
To customize content and site experience, including targeted ads on our website.
To detect and prevent fraud, spam, abuse, security risks, and illegal activity.
To enforce our Terms of Service, protect our business, legal rights, and property.
To comply with legal obligations and requirements.
For other purposes disclosed at time of collecting information or with your consent.

We only process personal information for the purposes stated in this policy or other relevant terms/policies on our website. We will obtain consent before using data for any other purpose.

When We Disclose Your Information

We may share your personal information with third parties in the following circumstances:

Service providers and business partners. To facilitate the services they provide to us, such as order fulfillment, payment processing, deliveries, website hosting, maintenance, analysis, marketing, customer service, etc. These parties are only provided information required to perform their functions, and are prohibited from using data for other reasons.
Subsidiaries and affiliates. Our subsidiaries and affiliated companies may receive information about you for purposes consistent with this policy.
Reorganization events. Personal data may be transferred to relevant third parties, such as an acquiring organization, in the event of a merger, acquisition, reorganization, bankruptcy, or other sale/transfer of assets.
Legal requirements. To comply with the law, legal proceedings, court orders, or other government authority requirements.
Protect rights and safety. To protect the rights, property, and safety of us, our users, or the public from harm, abuse, or illegal activities.
Consent. Other scenarios with your consent to share the information.

We require all third parties to respect the privacy of your data and handle it in accordance with the law. We do not allow third parties to use your personal information for any other purpose.

We do not sell or rent your personal information to third parties for marketing or advertising purposes without your explicit consent.

Cookies and Tracking Technologies

We utilize cookies and similar technologies on our websites and mobile applications. These technologies track non-personal data about your online behaviors and device usage for purposes like analyzing website traffic, personalizing content, tracking conversions, marketing, and more.

You can control how and if cookies are used by adjusting your browser or device settings. If you disable cookies, it may interfere with proper functioning of our website.

Cookies we use include:

Strictly necessary cookies – Required for basic site functions like shopping carts, account management, etc. These cannot be disabled.
Preferences cookies – Allow websites to remember customized settings to improve your experience.
Statistics cookies – Collect anonymous usage information to analyze website traffic and performance.
Marketing cookies – Used to track visitors across websites to display relevant ads and offers.

Third-Party Links

Our websites may contain links to third-party websites over which we have no control. We are not responsible for how these websites collect or use personal data. You should review their privacy policies before providing them with personal information.

We may also integrate third-party services on our website that may collect data from you. For example social media sharing buttons, embedded videos, ads, analytics services, maps, chats, etc. These services operate as independent data controllers under their own privacy policies. We do not control how they use data.

Security of Your Data

We employ appropriate technical and organizational safeguards to protect the security and confidentiality of your personal information. Some measures we use include:

Secure server protocols (SSL, HTTPS)
Encrypted payment processing
Restricted file and database access
Authentication protocols to identify users
Regular security audits and vulnerability assessments
Regular software updates, firewalls, and malware/virus protections
Data backup, disaster recovery protocols

Despite our efforts, no security controls are 100% effective against all threats. Any transmission of data carries some inherent risks. We cannot guarantee the complete security of your data.

You play an important role in keeping your information secure by maintaining the confidentiality of passwords and account access. Tell us immediately if you become aware of any unauthorized access to your account or other breach of security.

Data Retention

We only retain personal data collected for as long as necessary to fulfill business or legal purposes. We have retention policies to securely delete or anonymize data at expiration.

Your Privacy Choices and Rights

You have certain choices and rights regarding how we use your personal data:

You can opt-out of receiving marketing communications from us by using the unsubscribe link in emails or by contacting us.
You can access, correct, update, and request deletion of your personal data through your account settings or by contacting us.
You can object to or restrict processing of your data, or request portability where applicable.
You can opt-out of cookie tracking by adjusting your browser settings.
If you have provided consent for processing, you may withdraw it at any time.
You have the right to lodge a complaint with the appropriate supervisory authority if you believe we have violated any applicable data protection laws or regulations.

We will assist you with understanding, exercising, and honoring your rights under law. Contact us if you have any questions or concerns.

International Data Transfers

We are a global business. To offer our products, services, and website content worldwide, we may need to transfer your data internationally including to countries outside of the European Economic Area (EEA).

When we transfer data internationally, we use various legal mechanisms like standard contractual clauses, your consent, and other approved means to safeguard your rights and protections. Contact us if you would like further details on our methods.

Changes to this Policy

We may update this policy from time to time as our information practices evolve. If we make any material changes, we will notify you by email or by posting a notice on our website prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

Please feel free to contact us if you have any questions about our privacy policy or practices:

Lalaho® Stroller Wagon
Email: [email protected]
Phone: +1 888 555 0123

Thank you for choosing Lalaho® Stroller Wagon!